Enterprise Systems

Jot Digital Enterprise Systems

Better Business Performance

Jot offers Enterprise Systems powered by Microsoft Dynamics 365 Business Central, and Dynamics 365 CRM.

Whether your business requires an all-in-one cloud ERP solution or a powerful customer engagement suite, our range of Dynamics 365 applications have you covered.

Investing in an enterprise system is a proactive step toward securing your company's future success. It empowers your organization to leverage technology, optimize operations, and make data-driven decisions that propel growth and innovation.

  • Better decisions

  • Streamlined operations

  • Business growth

  • Employee empowerment

  • Improved collaboration

  • Automated workflows

Services

Enterprise Resource Planning (ERP)

A Gold Microsoft Partner, Jot Digital offers comprehensive and scalable ERP solutions built on the Microsoft Dynamics 365 Business Central. This all-in-one cloud-based business application helps companies connect their financials, sales, service and operations to streamline business processes, improve customer interactions, and make better decisions.

Tailored Industry Solutions

We recognize that each business is distinct, which is why we customize your ERP solution to address your specific needs and challenges, ensuring that your system aligns perfectly with your unique business processes and objectives.

About Microsoft Dynamics 365

  • Business Central provides real-time insights into financial data, enabling you to have a clear view of cash flow, revenue, expenses, and other crucial financial metrics. This empowers you to make informed decisions quickly.

  • Business Central's automation and optimization features help control costs by minimizing wastage, improving efficiency, and optimizing resource allocation.

  • Automate routine financial tasks such as invoicing, billing, and reconciliations - improving accuracy, reducing manual errors, and freeing up your team for more strategic activities.

  • Business Central's financial reporting and analytics enable you to identify potential financial risks, ensuring you can take proactive measures to mitigate them. This is crucial for maintaining financial stability.

  • Business Central consolidates data from various departments, allowing you to see how financial performance is connected to operational metrics. This helps in identifying trends, opportunities, and challenges early on.

  • Access to real-time financial data and performance metrics aids in strategic decision-making. It provides a solid foundation for evaluating growth opportunities, investments, and business expansions. Utilize customizable dashboards and reports that offer deep insights into financial and operational performance.

Key ERP Components

Microsoft Dynamics 365 Business Central Support  Calgary

What we do

  • Implementation & Configuration

  • Process Design & Re-engineering

  • Custom Development

  • User Training and Adoption

  • Change Management Support

  • Ongoing Maintenance & Support

  • ERP Rescues

Customer Relationship Management (CRM)

Strong customer relationships play a pivotal role in driving sales success. Our tailored solutions, built on the Microsoft Dynamics CRM platform, empower businesses to forge and cultivate relationships with finesse. Using a consolidated approach, the application offers functionality to manage sales, customer service, marketing, and field service activities.

Dynamics CRM is part of the Microsoft Dynamics 365 Suite, which includes ERP and HR solutions. This suite works harmoniously to provide unparalleled visibility into performance, helping you make informed decisions across your business.

About Microsoft Dynamics 365

  • Consolidates customer data from various touchpoints into a single, centralized repository. This enables a holistic view of customer interactions, purchase history, preferences, and communication, empowering teams to better understand and engage with customers.

  • CRM systems offer case management, ticket tracking, and customer support functionalities. This enables quicker issue resolution, consistent service, and improved customer satisfaction.

  • Tools to manage leads, opportunities, and sales processes. Automation streamlines tasks, prompts follow-ups, and ensures that sales teams focus on high-value activities. This results in increased conversion rates and revenue growth.

  • CRM systems provide real-time analytics and reporting on customer behavior, sales trends, campaign effectiveness, and improved forecasting. Data-driven insights empower informed decision-making, allowing companies to adjust strategies for maximum impact.

  • Segmentation and targeting capabilities in CRM systems enable precise marketing campaigns. By delivering relevant content and offers, companies can increase engagement, lead generation, and marketing effectiveness.

Key CRM Components

  • Sales

  • Customer Service

  • Marketing

  • Field Service

  • Project Service Management

  • Customer Insights

  • AI Driven Insights

What we do

  • Strategy and Needs Assessment

  • Business Process Analysis

  • Customization and Configuration

  • Data Migration / Data Cleansing and Enrichment

  • Integration Services (for ERP, Social Platforms, E-commerce portals)

  • User training

  • Change Management / Adoption Strategies

  • Support Services

  • Reporting and Analytics Strategies

  • Data Security & Compliance

Microsoft Power Platform

Unlock new possibilities with Microsoft Power Platform
Integrating the Power Platform, Dynamics 365 Business Central, Dynamics CRM, and Microsoft 365 opens the door to a comprehensive ecosystem that drives collaboration, data-driven decisions, streamlined processes, customer engagement, and dynamic business growth.

Details of the Microsoft Power Platform

  • Empower your organization to develop tailored applications without complex coding. Create apps optimized for the web, mobile devices, and even within Microsoft Teams, aligning seamlessly with your business requirements.

  • Leverage the capabilities of AI-driven chatbots with Power Virtual Agents. Automate customer support and interactions, elevating customer service efficiency.

  • Transform efficiency by automating repetitive tasks and workflows. Power Automate optimizes processes, reduces manual effort, and boosts overall productivity.

  • Seamlessly unite Microsoft Power Platform, Dynamics 365 Business Central, Dynamics CRM, and Microsoft 365. The result? A cohesive ecosystem that fosters collaboration and data sharing across departments.

  • Uncover insights from data through dynamic visualizations and comprehensive business intelligence. Power BI transforms raw data into actionable reports and dashboards, empowering informed decision-making.

Microsoft Power Platform

Learn how Jot Enterprise Systems can go to work for you.

Meet our Technology Partners